REVIEW · USA AUDIO TOURS

Asheville’s Historic Smart Phone Guided App (GPS) Walking Tour

★ 4.0 · 13 reviews 1 hour to 1 hour 20 minutes (approx.) From $9 Operated by WalknTours · Bookable on Viator
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Downtown Asheville’s story unfolds in a compact walk, and this app-led tour gives you a handy route through it. You’ll begin at Pack Square, hear about Asheville’s founding, then follow GPS directions past O. Henry, the S&W Building, Woolworth Walk, the Grove Arcade, Saint Lawrence Basilica, Thomas Wolfe, and Pack’s Tavern.

I like the low $9.75 price and the freedom to start when it suits you. I also like that you can pause the audio to look inside a church, browse a shop, or grab a bite instead of being hurried along. The main caution is the app itself. Some users have had trouble with directions, skipped stops, or weak connections, so keep the route handy and check that each stop loads.

Key points to know before you walk

Asheville's Historic Smart Phone Guided App (GPS) Walking Tour - Key points to know before you walk

  • A one-hour downtown route: Plan on about one hour to one hour and 20 minutes, depending on pauses and detours.
  • A phone is your guide: This is an English audio tour, not a walk with a person.
  • Pack Square to the Jackson Building: The route starts at North Pack Square and ends outside 22 South Pack Square.
  • Strongest for solo use: Sharing one phone can make it hard to hear while walking and crossing streets.
  • Flexible by design: Pause the tour for shopping, food, drinks, or extra time at a sight.
  • Stops cover local characters and landmarks: You’ll hear about O. Henry, Thomas Wolfe, Asheville’s old buildings, and Prohibition-era Pack’s Tavern.

What this Asheville walking tour is really like

Asheville's Historic Smart Phone Guided App (GPS) Walking Tour - What this Asheville walking tour is really like

Think of this as a narrated downtown stroll, not a formal sightseeing tour. You download the walking-tour app, use your phone’s GPS, and move from one point to the next while the audio explains what you are seeing.

The route is private in the simplest sense: only your group uses the app, and there is no scheduled group around you. That makes it easy to go at your own pace. You can begin during the listed operating period, which covers every day from midnight to 11:30 p.m., and the tour does not expire after purchase.

The full route takes about 60 to 80 minutes if you keep moving. That estimate can grow if you enter the basilica, browse Woolworth Walk, stop near the Grove Arcade, or pause for food and drink. The app is best treated as a flexible framework rather than a strict march from point to point.

The audio is in English. Some users found the voice clear and the walking directions easy to follow. Others had connection problems or found the app sent them back and forth between locations. I would start with a charged phone, confirm the opening point before walking, and watch the GPS marker rather than blindly following every instruction.

Starting at Pack Square and hearing Asheville’s origin story

Asheville's Historic Smart Phone Guided App (GPS) Walking Tour - Starting at Pack Square and hearing Asheville’s origin story

The tour opens at the corner of North Pack Square and Southwest Pack Square. This is a useful starting point because the route immediately gives you the basic story of Asheville’s founding before sending you into the smaller streets of downtown.

The first stop takes about five minutes, though you can linger. Pack Square also becomes the end point, outside the historic Jackson Building, so you finish close to where you began. That makes the route fairly easy to fit into a day of sightseeing.

This opening section is not about entering a major attraction. You are listening outdoors, getting oriented, and learning how the city took shape. If you are new to Asheville, that context helps the later buildings and local names make more sense.

The first stop is also a good place to test the app. Make sure the audio plays, the map is tracking your position, and the next instruction appears before you set off. That small check may save you from the route trouble some users experienced.

O. Henry, the S&W Building, and Asheville’s storefront character

Asheville's Historic Smart Phone Guided App (GPS) Walking Tour - O. Henry, the S&W Building, and Asheville’s storefront character

Next comes the plaque marking O. Henry’s office. The tour tells his story along with information about other notable Asheville figures. This is a short stop, listed at about five minutes, and it gives the walk a personal angle. Instead of only looking at façades, you connect downtown with people who spent time here.

The O. Henry stop is easy to overlook if you are walking quickly, so pause the audio if you need time to read the plaque. The value here comes from pairing a physical marker with a spoken explanation. Without the narration, it might look like just another downtown sign.

The route then moves outside the S&W Building. The app explains the building and lets you pause before continuing. That matters because the tour does not force you to spend only five minutes at every point. If the architecture catches your eye, stop the narration and look around.

After that, Woolworth Walk adds a different mood. This famous storefront has a story of its own, and you have a chance to explore rather than simply stand outside and listen. The stop works well for people who prefer a little browsing mixed into their sightseeing.

Keep your expectations practical. The price covers the digital narration only. Food, drinks, shopping, and any entrance charges are separate. The tour gives you the route and background, but it does not include a person to point out details or answer questions.

Iron sculpture and Wall Street’s unusual steps

One of the quicker stops is the large iron sculpture outside the Iron building. The description is straightforward: you will see a giant iron and hear about the site. It is the kind of brief visual oddity that breaks up the older buildings and plaques.

You may spend only a few minutes here. That is fine, since the stop is more about noticing something distinctive on the street than planning a long visit. If you enjoy photographing unusual public art, this is a natural place to pause.

The Wall Street Steps offer a more visual surprise. The tour points you toward steps covered by a waterfall mural and explains how they came to be there. This is one of the route’s more memorable stops because the setting is not just a sign or building entrance. You are looking for a specific feature in the city itself.

The GPS can help you locate the steps, but do not rush while watching your screen. You are still walking through active downtown streets. Listen to the next instruction before moving, then put the phone away while you navigate the pavement and traffic.

The Grove Arcade and Saint Lawrence Basilica

Asheville's Historic Smart Phone Guided App (GPS) Walking Tour - The Grove Arcade and Saint Lawrence Basilica

The route passes the Grove Arcade and gives you the option to pause and explore. That flexibility is one of the app’s best features. A human guide might need to keep a group moving, but you can take extra time here if the building interests you.

The audio provides the arcade’s background while you look at it from outside and decide how long to stay. The supplied details do not promise an interior visit or any included admission, so treat this as a narrated exterior stop with time for your own exploration.

The next major landmark is the Basilica of Saint Lawrence, Deacon and Martyr. The tour stops outside the famous basilica and gives you some of its story. If the building is open, you can pop inside, but access is not guaranteed and no admission ticket is included.

This is a good example of why the listed duration is only an estimate. The audio may take five minutes, but your visit could be longer if you enter the basilica. Check the opening situation when you arrive and be ready to continue if it is closed.

The route also passes the Masonic Temple. The provided details do not assign a separate timed stop or promise interior access. You will hear about it as part of the walk, then continue toward the Thomas Wolfe section.

Thomas Wolfe’s footsteps and the city of his time

Asheville's Historic Smart Phone Guided App (GPS) Walking Tour - Thomas Wolfe’s footsteps and the city of his time

The Thomas Wolfe Memorial State Historic Site is one of the route’s more personal moments. The stop takes you to Thomas Wolfe’s shoe footprints, where you can step into the outlines and imagine the city as it looked in his day.

That simple detail gives the tour some humor and physical connection. You are not just listening to a name through your phone. You are standing in a marked place and placing your own feet where his were shown.

The tour then stops outside Wolfe’s house and explains some of his story. The information provided does not include entry to the house, so do not count on a museum visit as part of the $9.75 price. You are getting the exterior context and the app’s narration.

If Thomas Wolfe is a major reason you want to visit, you may want to allow extra time around this section. If you are mainly after a quick overview of Asheville, the audio stop gives you a useful introduction without requiring a separate long visit.

Pack’s Tavern and the Jackson Building finish

Near the end, the route stops outside Pack’s Tavern and covers its Prohibition history. This gives the walk a different kind of local story. After writers, buildings, and public art, you get a look at the era when alcohol laws shaped nightlife and business.

The tour finishes at Pack’s Square, outside the historic Jackson Building at 22 South Pack Square. Ending there keeps the route in the same downtown area rather than leaving you at an inconvenient edge of town.

The finish is practical if you want to continue exploring on foot. You can also stop the audio once the final point is complete and make your own plans. Since no food or drink is included, Pack’s Tavern may be a place to consider afterward, but the tour does not provide a meal or reservation.

Is $9.75 good value?

At $9.75 per person, the tour is inexpensive compared with a staffed walking tour. You are paying for a route, GPS prompts, and English audio, not for a guide who can adapt the story to your interests.

I think the value is strongest for a solo visitor with a free afternoon. You get a planned path through several downtown sights without needing to research the order yourself. One person can listen directly through the phone and stop whenever something catches their eye.

The value is less clear for a group sharing one device. One person may hold the phone while everyone else tries to hear, which becomes awkward near traffic and during turns. One user specifically found this arrangement difficult and preferred the idea of using the tour alone.

The tour also works well as a first look at Asheville. It covers enough ground to help you decide where to return later, but it is not a substitute for entering every building or spending an afternoon at a museum.

The app’s biggest strength and its main weakness

The best feature is control. You choose the start time, set the pace, pause for shopping or food, and keep the tour permanently available because it never expires. The audio is described as clear, and several parts of the route have easy walking directions.

The weak point is reliability. One user found that the app skipped most of the planned stops, while another was sent from the starting point to a second location and then back again several times. A third had trouble with the connection and found it hard to locate stops while sharing a device.

That does not mean the tour will fail for you, but it does mean you should use common sense. Check the start point at North Pack Square, confirm that the first narration loads, and glance at the itinerary inside the app if the GPS begins repeating instructions. If something goes wrong, you can still follow the downtown route independently, but you may lose the guided commentary.

The app received an overall rating of 4.2 from 13 ratings, which suggests a generally useful but uneven experience. The positive side is clear audio, entertaining facts, flexible pauses, and good walking directions when the technology behaves. The negative side is equally clear: technical trouble can turn a cheap tour into a confusing walk.

Who should book it?

I would choose this for a solo visitor, a couple comfortable using one phone, or anyone who wants a low-cost introduction to downtown Asheville. It is also a good fit if your schedule is loose and you like stopping in shops or taking a break without asking a guide to wait.

It may not suit you if you want a live guide, a question-and-answer format, or a tightly managed route. It is also a poor match if you dislike listening through a phone while walking or if you need guaranteed entry to the basilica, Thomas Wolfe’s house, or any other site.

Service animals are allowed, the route is near public transportation, and most people can participate. Free cancellation is available up to 24 hours before the start time. Cancellations inside that window are not refunded.

Should you book this Asheville walk?

Book it if you want cheap, flexible downtown orientation and are willing to manage the technology yourself. The route includes a nice mix of local people, odd details, historic buildings, public art, and places where you can pause.

Skip it if a faulty GPS instruction would ruin your day or if you want a person leading the way. For the price, it can be a pleasant afternoon activity, especially alone, but bring a charged phone and stay alert to the route. The best attitude is to treat the app as a helpful companion, not an infallible guide.

FAQ

How much does the Asheville walking tour cost?

The tour costs $9.75 per person.

How long does the walking tour take?

The tour takes approximately one hour to one hour and 20 minutes. Pausing to explore, shop, eat, or enter an open building can make it longer.

Is there a human guide?

No. This is a smartphone-guided audio tour using an app and GPS. There is no human guide.

What language is the tour offered in?

The tour is offered in English.

Where does the tour begin?

It begins at the corner of North Pack Square and Southwest Pack Square in Asheville, North Carolina.

Where does the tour end?

It ends outside the historic Jackson Building at 22 South Pack Square, near Pack’s Square.

Are admission tickets, food, or drinks included?

No. The price does not include food, drinks, entrance tickets, or other purchases.

Does the tour expire after purchase?

No. The tour does not expire, and you can go at your own pace and schedule.

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